Privacy Policy

We collect the following types of information to provide and improve our services:

• Personal information: name, email address, shipping address, and phone number when you create an account or place an order.
• Payment information: credit card details are processed securely through Stripe and are never stored on our servers.
• Usage data: browsing behavior, pages visited, and device information collected automatically through cookies and analytics.

We do not sell your personal data. We only share information with trusted third-party service providers who help us operate our business:

• Stripe — for secure payment processing.
• Supabase — for secure data storage and authentication.

When you subscribe to our newsletter through the "Join the Raphaella World" form on our website, you provide your email address voluntarily. By clicking "Join Us," you give us explicit consent to send you marketing communications.

• We only collect your email address — no other personal information is required to subscribe.
• Our emails may include new collection announcements, exclusive editorial content, private event invitations, and occasional promotional offers.
• We send emails no more than twice per week. We value your inbox and will never spam you.
• Your email address is never sold, rented, or shared with third parties for their marketing purposes.
• You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting us at hello@raphaella.com.

We comply with the CAN-SPAM Act and all applicable email marketing regulations. All emails include our physical business address and a clear unsubscribe mechanism.